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Returns & Exchanges

Due to the perishable nature of our crispy chicken skins, we are unable to accept physical returns of food items to ensure food safety. If your order arrived damaged or you are unsatisfied with your snacking experience, please reach out to us within 14 days of delivery for a full refund or replacement.

Return Process

  • 1.
    Contact Support

    Email our customer service team at [email protected] with your order number and a brief explanation of the issue.

  • 2.
    Provide Documentation

    Attach photos of any damaged packaging or product defects to help us improve our quality control processes.

  • 3.
    Validation Process

    Our team will review your request within 48 hours to determine eligibility for a credit, refund, or reshipment.

  • 4.
    Resolution

    Once approved, your refund will be processed back to your original payment method, or a fresh batch of chips will be shipped to you immediately.