Returns & Exchanges
Due to the perishable nature of our crispy chicken skins, we are unable to accept physical returns of food items to ensure food safety. If your order arrived damaged or you are unsatisfied with your snacking experience, please reach out to us within 14 days of delivery for a full refund or replacement.
Return Process
- 1.Contact Support
Email our customer service team at [email protected] with your order number and a brief explanation of the issue.
- 2.Provide Documentation
Attach photos of any damaged packaging or product defects to help us improve our quality control processes.
- 3.Validation Process
Our team will review your request within 48 hours to determine eligibility for a credit, refund, or reshipment.
- 4.Resolution
Once approved, your refund will be processed back to your original payment method, or a fresh batch of chips will be shipped to you immediately.
